BANGALORE, FEB 10:
With most companies facing attrition upwards of 20 per cent, the ‘exit interview' has assumed greater importance in employer-employee relationship.
Staffing solutions company TeamLease Services's countrywide study found that almost 92 per cent of employees and managements across industries took exit policies very seriously, with 99 per cent doing so in Bangalore and Chennai, and 85 per cent in Mumbai.
‘RELIEVING LETTER'The ‘relieving letter' from the current employer was becoming an important requirement for formalising employment in a new organisation. Only about eight per cent disregarded it.
About 76 per cent of the employees preferred a personal exit interview rather than an online one, attributing ‘reliance' to face-to-face interviews.
The study found that Bangalore, the Silicon Valley of India, lagged in online exit interviews, with only four per cent of companies adopting them, compared to Mumbai (29 per cent) and Kolkota (26 per cent).
Titled ‘Impactful Exits', the survey found that better prospects and salary hikes motivated employees to change jobs.
Around 78 per cent of employers insisted on longer notice periods and helping the employees to complete pending work.
EXIT INTERVIEWThe growing importance of the exit interview also shows that employees are recognising that the labour market is a small place and ungraceful exits can have negative consequences later. “Adherence to a professional and clean exit is increasingly being seen amongst the workforce today. But we don't anticipate relieving certificates becoming a deal breaker for new employers until the skill crisis eases,” says Ms Surabhi Mathur Gandhi, Senior Vice-President, IT Sourcing, TeamLease Services.
The study covered 800 respondents in eight cities: Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai and Pune. Respondents were aged 21-45 years, across industries and functions.